Chemistry Department Mail Services

Email services in the Department of chemistry are provided by two mechanisms

1. Microsoft Exchange Server

If you registered as an undergraduate or postgraduate from the year 2000 onwards, you will by default be registered for this service. If you are PG or staff, registration will by default by on the Exchange server unless you request it be on the POP/IMAP server indicated below. Since the Exchange/Outlook combination has been vulnerable to virus attacks recently, anyone concerned about this aspect may wish to request use of the POP server noted below.

Some users may also wish to use telnet style mail services such as Pine. Telnet access is not possible using Exchange, and if you particularly wish to use email in this manner, you should request that your email is set to the POP/IMAP server noted below.

The Exchange server functions by receiving and keeping all your email on a central server, which you can inspect using an email client. This requires you to be on-line whilst reading and sending email. In contrast a POP server (see below) requires you to be on-line only to deliver to and send from your email client, and you can then read and write email off-line. Most ISP providers in fact use POP , since this is rather more "modem-friendly" than Exchange (which tends to be used more in a corporate or LAN environment where modems are not used).

2. Unix POP and IMAP Server

All registrations prior to 1999 were via this service. You can still request to be transferred to or from the Exchange service. The server is known as argon.ch.ic.ac.uk and functions as both the POP and SMTP service. You can only use the SMTP service (ie send emails) if you are accessing it via a College DNS registered computer. If the system refuses to send your emails, it is because you have no DNS registration. Check you machine is registered here.

Access from outside the Department

If you are travelling, you may have to configure an email program on an external computer. You can set the POP service to argon.ch.ic.ac.uk and read your email, but to send email you will have to find a local SMTP server. You cannot use argon.ch.ic.ac.uk since it only recognises IC computers as being allowed access.

Software

There is an abundance of software you can use to access email via POP/IMAP. The one we recommend is Eudora version 5, which comes in both a free version (with advertisments) and a commercial (advertisment free) version. Instructions on how to configure this for Windows and MacOS are given elsewhere.

You can also access your email using the so-called Telnet protocol. To do so, telnet to iridium2.ch.ic.ac.uk OR iron2.ch.ic.ac.uk, login using your regular email account and password, and issue the command line pine (or elm).

Security Note: Older telnet programs send your password in an un-encrypted fashion over the network, which it can be vulnerable to interception by hackers. We now strongly recommend that you use a telnet program capable of so-called SSH1 or SSH2 support. Such programs are available on the chemistry computer room systems. If you intend using telnet on your own computer, we advise you install such an SSH compatible telnet program.